- Introduction
Welcome to [Your Hotel Name]. We respect your privacy and are committed to protecting the personal information of our guests and website visitors.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a hotel reservation, contact us, or use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
- Information We Collect
We may collect the following types of information when you use our website or hotel services:
A. Personal Information
- Full name
- Email address
- Phone number
- Residential address, where required
- Identification details required for hotel check-in under applicable law
B. Booking Information
- Check-in and check-out dates
- Number of guests
- Room preferences and booking details
- Special requests related to your stay
- Booking confirmation and cancellation records
C. Payment Information
If you make an online payment, payment-related information may be processed by our payment service provider.
We do not store complete payment card details on our servers unless expressly stated and handled in accordance with applicable security requirements.
D. Technical Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent on the website
- Website usage and diagnostic information
- How We Use Your Information
We may use the information collected for the following purposes:
- To process and manage hotel reservations.
- To confirm bookings and send booking-related notifications.
- To process payments, refunds, and cancellations.
- To provide customer support and respond to inquiries.
- To personalize your booking experience and accommodate reasonable requests.
- To improve our website, hotel services, and customer experience.
- To detect and prevent fraud, unauthorized access, and security incidents.
- To comply with applicable legal, regulatory, tax, and hotel registration requirements.
- To send promotional communications where permitted by law and, where required, with your consent.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and enhance the user experience.
Cookies may help us:
- Remember your preferences.
- Maintain website functionality.
- Understand how visitors use our website.
- Improve website performance.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required by applicable law, we will obtain consent before using cookies or similar technologies that require consent.
- Sharing of Personal Information
We do not sell your personal information to third parties.
However, we may share relevant information with trusted third parties when necessary for legitimate business or legal purposes, including:
- Payment Providers: To process online payments and refunds.
- Booking and Technology Providers: To manage reservations, hosting, and website functionality.
- Communication Providers: To send booking confirmations, emails, or SMS notifications.
- Service Providers: To provide services necessary for hotel operations.
- Government Authorities: Where disclosure is required by applicable law or a lawful request.
We require service providers to handle personal information appropriately and protect it in accordance with applicable obligations.
- Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access controls, secure connections, appropriate data-handling procedures, and the use of trusted service providers.
However, no website or electronic transmission method can be guaranteed to be completely secure.
- Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing hotel services, maintaining booking records, resolving disputes, and meeting applicable legal or regulatory requirements.
When personal information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
- Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise concerns or submit a privacy-related complaint.
To exercise any applicable rights, please contact us using the details provided in the Contact Us section.
We may need to verify your identity before processing certain requests.
- Third-Party Websites
Our website may contain links to third-party websites, payment gateways, travel platforms, or other external services.
These third-party websites operate under their own privacy policies and terms. We are not responsible for their privacy practices or website content.
We encourage you to review the privacy policy of any third-party website you visit.
- Children’s Privacy
Our website is intended for individuals who are legally permitted to make reservations or use our services.
We do not knowingly collect personal information from children in violation of applicable law. Where information relating to a child is required for a lawful hotel reservation or stay, it will be handled in accordance with applicable legal requirements.
If you believe that personal information has been collected unlawfully, please contact us so that we can review the matter.
- Marketing Communications
We may send promotional emails, messages, or offers where permitted by applicable law.
Where consent is required, we will obtain it before sending such communications.
You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the message or by contacting us directly.
Please note that you may still receive essential service-related communications, such as booking confirmations, payment updates, and cancellation notices.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, security practices, or applicable legal requirements.
Any updated version will be published on this page along with the revised “Last Updated” date.
We encourage visitors to review this page periodically.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Hotel Name: Hotel J K Breeze
Address: Gujjar Nagar Near J&K Bank, Gujjar Nagar Jammu (J&K)
Phone: 9103223399
Email: hoteljkbreeze.site@gmail.com
Website: hoteljkbreeze.site
Our team will be happy to assist you with your booking-related queries.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required for specific data-processing activities, that consent will be obtained separately.